Question 1

How do I accept crypto payments in my business?

Accepted Answer

With WickiePay, you can start accepting crypto payments in 3 steps: create an account and complete KYC verification, generate your API key, and integrate the payment widget or hosted checkout into your website. WickiePay handles all AML/KYC compliance automatically. Settlement in EUR or CHF happens instantly — you never touch crypto.

Question 2

Which crypto payment gateways are MiCA compliant?

Accepted Answer

As of 2026, WickiePay is one of the few crypto payment gateways operating under both Swiss SRO regulation and EU MiCA compliance. Most US-based providers like BitPay and Coinbase Commerce do not have MiCA authorization. European merchants should verify their payment provider's regulatory status before integration.

Question 3

Is it legal to accept Bitcoin as payment in Europe?

Accepted Answer

Yes. Under MiCA (EU Regulation 2023/1114), crypto-asset services are fully regulated across the EU since December 2024. Merchants can legally accept Bitcoin and other cryptocurrencies through authorized CASPs like WickiePay. Individual EU member states may have additional requirements.

Question 4

What is MiCA and how does it affect crypto businesses?

Accepted Answer

MiCA (Markets in Crypto-Assets Regulation) is the EU's comprehensive framework for regulating crypto-asset markets, effective since December 2024. It requires all Crypto-Asset Service Providers (CASPs) operating in the EU to obtain authorization, implement AML/KYC procedures, maintain capital reserves, and protect consumers.

Question 5

What is the Travel Rule for crypto transactions?

Accepted Answer

The Travel Rule (FATF Recommendation 16) requires crypto-asset service providers to share sender and recipient identification information for transfers above certain thresholds. This ensures traceability of crypto transactions similar to traditional wire transfers. WickiePay is fully Travel Rule compliant.

Question 6

How does crypto-to-fiat settlement work?

Accepted Answer

When a customer pays in cryptocurrency, WickiePay converts the crypto to fiat (EUR or CHF) at the current market rate instantly. The merchant receives the fiat amount minus the processing fee. There is zero crypto volatility risk for the merchant — the conversion happens at the moment of payment.

Question 7

What is the best crypto payment gateway for European merchants?

Accepted Answer

For European merchants, a regulated crypto payment gateway with MiCA compliance, EUR settlement, and built-in AML/KYC is essential. WickiePay is the only dual-regulated provider (Swiss SRO + EU MiCA) offering native EUR/CHF settlement, full compliance stack, and multilingual support in DE/EN/FR/IT.

Question 8

Do I need a license to accept crypto payments?

Accepted Answer

No. Merchants accepting crypto payments through a regulated gateway like WickiePay do not need their own crypto license. WickiePay holds the necessary regulatory authorizations and handles all compliance requirements. However, merchants must complete KYC verification and agree to the terms of service.

Question 9

What is the difference between MiCA and Swiss crypto regulation?

Accepted Answer

MiCA is the EU-wide framework requiring CASP authorization from a national regulator. Switzerland uses a separate system based on AMLA/GwG with Self-Regulatory Organization (SRO) supervision, not direct FINMA licensing. WickiePay operates under both frameworks: Swiss SRO/SO-FIT for Switzerland and MiCA via Malta for the EU.

Question 10

How much does a crypto payment gateway cost?

Accepted Answer

WickiePay offers transparent, competitive pricing with no setup fees and no monthly minimums. Processing fees are based on transaction volume. The Free tier has zero monthly cost — you only pay per transaction. Basis and Privat tiers offer reduced per-transaction fees for higher-volume merchants.

Question 11

How do crypto companies comply with DORA?

Accepted Answer

DORA (Digital Operational Resilience Act, EU 2022/2554) requires all financial entities including crypto-asset service providers to implement ICT risk management, incident reporting, resilience testing, and third-party risk controls. Compliance has been mandatory since January 17, 2025.

Question 12

What is an SRO in Swiss financial regulation?

Accepted Answer

An SRO (Self-Regulatory Organization) is a FINMA-recognized body that supervises financial intermediaries in Switzerland. Instead of direct FINMA licensing, crypto companies and other financial intermediaries join an SRO that oversees their compliance with anti-money laundering laws. WickiePay's parent company GreatIdee AG is an SRO member supervised by SO-FIT.

Question 13

How does sanctions screening work for crypto payments?

Accepted Answer

WickiePay performs real-time sanctions screening against OFAC (US), EU consolidated sanctions, UN sanctions, and SECO (Swiss) lists for every transaction. Wallet addresses, customer identities, and transaction patterns are checked automatically. Flagged transactions are blocked and reported to the compliance team.

Question 14

What are STOR obligations under MiCA Article 92?

Accepted Answer

STOR (Suspicious Transaction and Order Reports) are mandatory reports that CASPs must file with national competent authorities when they detect suspected market abuse in crypto-asset trading. Under MiCA Article 92, CASPs must have systems and procedures to detect and report suspicious activity without delay.

Question 15

What is the difference between VASP registration and MiCA authorization?

Accepted Answer

VASP (Virtual Asset Service Provider) registration was the pre-MiCA national-level registration used in many EU countries. MiCA authorization has replaced VASP registration since December 2024, providing a harmonized EU-wide framework. Existing VASPs had a transitional period to obtain full MiCA authorization.

Question 16

Which cryptocurrencies can merchants accept with WickiePay?

Accepted Answer

WickiePay supports 90+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), and all major altcoins. Stablecoin payments are especially popular for B2B transactions due to zero volatility risk. All cryptocurrencies are instantly converted to EUR or CHF.

Question 17

How long does crypto-to-fiat settlement take?

Accepted Answer

Standard settlement is next business day via SEPA transfer for EUR and domestic transfer for CHF. The crypto-to-fiat conversion happens instantly at the moment of payment — the settlement time refers only to the bank transfer to your account. High-volume merchants can access same-day settlement options.

Question 18

Is crypto payment processing GDPR compliant?

Accepted Answer

Yes. WickiePay is fully GDPR compliant and additionally compliant with the Swiss nDSG (new Data Protection Act). Customer data is stored on servers in Switzerland, processed only for payment and regulatory compliance purposes, and subject to strict data minimization principles.

Question 19

What KYC is required for crypto merchants?

Accepted Answer

Merchants must complete Business KYC (Know Your Customer) including: company registration documents, beneficial owner identification, proof of business address, and a brief description of their business model. The process is handled through SumSub and typically completes within 24-48 hours.

Question 20

How does WickiePay compare to BitPay?

Accepted Answer

WickiePay is European-regulated (Swiss SRO + EU MiCA), settles natively in EUR/CHF, includes full KYC/AML compliance, and offers multilingual support. BitPay is US-based with US Money Transmitter licenses, primarily settles in USD, and does not have European regulatory authorization. For European merchants, WickiePay is the more compliant and localized choice.

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